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Disclaimer and Privacy notification

Privacy Policy

Website privacy policy

This website is operated by Viking Fish Health Limited. we take your privacy very seriously therefore I urge to read this policy very carefully because it contains important information about me and:

  • the personal information I collect about you, our users

  • what we do with your information, and

  • who your information may be shared with

Who we are

Viking Fish Health (‘we’ or ‘us’) are a ‘data controller’ for the purposes of the Data Protection Act 1998, (i.e. we are responsible for, and control the processing of, your personal information)

Information we collect

  1. a) Personal information you provide to us:


Email address

Phone number

Some examples of when we collect this information include:

When requesting further information regarding our services

  1. b) Personal information you provide about third parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

  • shall consent on their behalf to the processing of their personal data;

  • shall receive any data protection notices on their behalf; and

  • shall consent on their behalf to the transfer of their personal data abroad.

How we use the information we collect

We collect information about our users for the following purposes:

To identify and communicate with you in order to answer your request and manage any subsequent interaction with you in the delivery of our services.

Who your information may be shared with

We may share your information with:

Law enforcement agencies in connection with any investigation to help prevent unlawful activity

Keeping your information secure

We will use technological and organisation measures to keep your information secure. These measures may include the following examples:

All data is stored on secure data servers.

However, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.

What rights do you have?

Right to request a copy of your information

You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or it, please:

  • email, call or write to us (using the contact details below)

  • let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and

  • let us know the information you want a copy of, including any account or reference numbers, if you have them

We may ask you to pay a fee before sending this information to you.

Right to correct any mistakes in your information

You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please:

  • contact us using the contact details below

  • let us have enough information to identify you (e.g. name, address,  account number, user name, registration details), and

  • let us know the information that is incorrect and what it should be replaced with

Changes to the privacy policy

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

Contacting us

If you have any questions about this policy or the information we hold about you, please contact us by:


post: Viking Fish Health, Weston Crescent, Nottingham.NG10 3BS



I will endeavour to give you the most accurate diagnosis based on the test results that I get. I will suggest a treatment plan, but this will be undertaken at the pond owners risk and Viking Fish Health take no responsibility for the loss of any fish.

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